AIMsi Features

Repair & Service

The Repair and Service module tracks repairs from the receipt of the item to billing the customer and returning the item. A complete repair and service history is maintained for all repaired items, whether the item was purchased from you or not. 

 

Additional Repair & Service features

  • Prepare Work Orders and Estimates 
  • Track Loaner Inventory
  • Combine Multiple Repair Tickets for Easy Billing
  • Establish Common Repair Table for Service and Parts
  • View Warranty Information
  • Assign Technician to Repair
  • Bill To and Ship To Automatically
  • Send “Next Service” Reminder by Letter or Email
  • Setup Unlimited Repair Status
  • Repair Status can be Accessed by any Employee
  • Unlimited Notes Associated with Repair
  • Barcode Repair Tickets for Faster Editing
  • Take a Deposit or Bench Fee
  • View Outstanding Repairs
  • Schedule Estimated Completion Date
  • Technician can View Prior Repair History for Item Being Repaired
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