Active-e Testimonials
Mathew Schirado, Eckroth Music
"We have received an overwhelming response from our customers since we launched online rentals in the spring of 2008. Since our launch, we have received online rentals almost everyday and nearly every hour of the day. Online rentals have eliminated the paper trail, reduced printing costs, reduced contract processing time and increased our efficiency. It's packed with features and flexibility. We are truly thrilled with being able to offer our customers this technology that puts us ahead of our competition."
Richard Jenson, Robert M. Sides Family Music Center
"Robert M. Sides Family Music Centers services a large part of Pennsylvania and has been doing band instrument rentals for many years. This past year we went live with the AIMsi C2B rental module linking our website with our AIMsi POS system. Right out of the gate this has been a success. This gives us extreme flexibility to deal with customers that cannot get to our stores but are still in need of our service. After the initial set up, maintaining the system has been a breeze. Thank you Tri Tech for thinking of ways to make the school music dealers job a little easier."
Mike Guntren, Ray's Midbell Music
"I like that it's specific to the school. It helps to localize the online rental, and it gains the educator and consumer trust because of that."
Steve Springman, Ward-Brodt Music Company
"If you’re going to rent instruments, Tri-Tech’s active-e C2B Rental Module is the way to do it! The Rental Module automates the instrument rental process reducing administrative overhead. Once the customers’ rental request has been downloaded we just click the associated button to create the customer, contract, and rental accessories invoice. Tri-Tech really got the Rental Module right!"
Marsha Orwig, Quinlan & Fabish Music Company
"Online access to their account with the ability to make payments online is probably the most popular part of our website for our customers. Since the beginning of the year, we have been able to process $36,000 in payments through this application. We LOVE the interface in AIMsi to handle these payments. It is so easy and takes almost no time! Customer feedback has been very positive – they love being able to make payments online. Let’s face it…. This is something that most consumers expect from a company."
Tony Leonard, Playground Music Center
“Tri-Technical System’s Active-e B2B technology enables us to greatly reduce ordering errors and supply chain delays with some of our largest suppliers. We can view real-time inventory availability from some of our vendors which helps us make smarter purchasing decisions, speeds our inventory turns and streamlines the fulfillment process for special orders especially the ones coming in from our online stores. With 1-click purchase order submission and immediate confirmation we can process more orders in less time which ultimately improves our ROI. I highly recommend this system for both retailers and suppliers who wish to improve back office operations and B2B communication.”
Jessi Gallenberger, Cream City Music (Warpdrive Music LLC)
“The POS Aimsi’s ActiveE helps streamline our retail business. Having ActiveE built into Aimsi saves time in maintaining our website. Data entered in Aimsi can be exported to the website and other channels like eBay through its ActiveE. Online channels’ customer information and ActiveE’s growing list of manufacturers’ data can be imported reducing the need for redundant data entry. Aimsi’s ActiveE streamlines our internet based initiatives which continues to positively impact the profitability of our business.”
Anthony Everette, Mississippi Music
“Like so many features of AIMsi the B2B module has been great! Just the ability to update hundreds of sku prices, details and upc codes alone has saved us countless hours of manual data entry.”
Mark Johnson, Rieman Music
"On behalf of all the print music staff at Rieman Music, I'd like to say that we really appreciate the active-e service. Although our website isn't quite up yet, the active-e product has greatly enhanced our ability to serve our customers. The ability to import an entire catalog from a publisher enables us to find titles quicker and more accurately. It has also helped us in that we don't have to keep building new items for our database since AIMsi builds them for us. In addition, the ability to keep up-to-date on retail pricing is great. It has speeded up our internal processing and has kept us from losing money in many cases.
Another huge time-saver is in dealing with publishers who can accept electronic ordering. Instead of faxing or phoning orders in, they get sent right from our PC to their system and we know immediately if a product is in stock or not. We also know that the order has been received accurately and promptly. We have found with one very large publisher that our orders are being sent to us 1-2 days faster than in the past. Faster turn-around means quicker delivery to our customers.
In the near future we expect to have our website fully functional which will provide us with access to table of contents information and cover images. All of this will enhance our customer service and help set us apart from our competition.
I have been encouraging every publisher I talk with to participate in the program.
With regard to Tri-Tech's support of AIMsi, I find it to be excellent. I have worked with and for a number of software companies and can testify that Tri-Tech moves very fast when presented with a problem. "
Rick Schmitt, The Bike Shack
"With the use of AIMsi, we have been able to monitor on a daily basis the sales of each employee, (we now have 16). In that monitoring I can then coach them on selling more items per invoice, at higher margins. We improved our margins by over 4%, and because of the data we capture, we target our marketing to reach the best customers to match any promotions we do. We do radio, newspaper, and now with AIMsi, we also do e-mail promotions, right from the AIMsi system.
Since April of 2001 we at The Bike Shack have been using the AIMsi point of sale package to run our business. In July of 2002 we expanded to include The Shoe Shack. Running two business's with one POS program made my life as the owner, manager very simple. I can track the data of each entity separately, or combined, as one unit.
In the fall of 2005, I was introduced to active-e! What a great program. We save hours of time, every week, just with entering new product updates. I began using the active-e hosted web-site in August of 2005, and my results have been ten-fold over our previous activity on the web. Something about active-e gets us to the top of the search engines, and thus, more folks hit our site when looking for product. The on-line sales are easy to manage, and the site is also, very easy to setup and work with. We just began using the EDI ordering and Invoice feature of active-e. Time savings on both the ordering, and entering invoices has been the best yet. AIMsi creates orders as we need product, a couple of keys strokes gets the order placed. When the invoice is ready, we pull it directly into our system for easy payment!
Keep up the great work, and continue to develop the best retail management software features!"
