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Frequently Asked Questions


  • What do I need to do when I change computers?

    • End-users need to supply Tri-Tech with a cancellation code OR have their dealers call Tri-Tech to get the PC transfer approved.

  • Who do I contact with support questions?

    • Contact your dealer first -  click here for the reseller locator.
    If this is not an option contact Tri-Tech sales to see if arrangements for direct support can be made.

    *Register/hardware questions must be answered by the dealer even for users on direct Tri-Tech support.